FAQs
Welcome to Hombakazi Vintage Cabin! Here are some frequently asked questions to help you navigate your shopping experience with us:
What is Hombakazi Vintage Cabin?
Hombakazi Vintage Cabin is an online store specializing in women's vintage clothing. Founded in Port Elizabeth, now Gqeberha, by Mbukwashe Zwide, HVC is a nostalgic fashion movement that celebrates vintage inspiration and timeless elegance.
What types of clothing do you sell?
We offer a curated collection of women's vintage clothing, including dresses, skirts, blouses, jackets, and more. Some pieces may be authentically vintage, while others are heavily influenced by vintage trends. All our items share the common traits of beauty, elegance, and classic style.
Are your items authentic vintage?
While some of our items are authentically vintage, others are modern pieces inspired by vintage aesthetics and trends. We carefully curate our collection to offer a blend of vintage-inspired styles that resonate with the timeless elegance of the past.
How do I know if an item will fit me?
We provide detailed measurements for each item in our product descriptions to help you determine the best fit. Additionally, feel free to contact our customer service team for assistance or further guidance on sizing.
What is your shipping policy?
We offer shipping to addresses within South Africa. Shipping costs are a flat rate of R120, although subject to change when calculated at checkout based on the delivery address. For more information, please refer to our Shipping and Delivery Terms.
Can I return or exchange an item if it doesn't fit or I change my mind?
Yes, we accept returns and exchanges within a specified timeframe. Please refer to our Returns and Refunds Policy for eligibility criteria and instructions on how to initiate a return or exchange.
Do you offer international shipping?
Currently, we only ship within South Africa. We do not offer international shipping at this time.
How can I contact customer service?
If you have any questions, concerns, or feedback, please don't hesitate to contact our customer service team at 076 996 3975 and/or sales@hombakazi.com . We're here to assist you and ensure that your shopping experience with Hombakazi Vintage Cabin is delightful.
If you have any other questions that are not addressed here, please feel free to reach out to us. Thank you for choosing Hombakazi Vintage Cabin!