How do I track my order

We will send your tracking number when your order has been shipped

Where Is the clothing store based

39 Westbourne road


Port Elizabeth

South Africa


How long does delivery take

Shipping takes 1-3 days however please allow up to 7 working days.

Can you ship international ?

We do allow international shipments however they will need processed via paypal  alternatively through hombakazi.com

How do I qualify for customer discount

We don’t offer special customer discounts however please stay tuned on the website for when there is sale in order to purchase clothing at a  discounted price.

How can I pay for my order

Once you have finished adding items to basket and checkout the cart you will be asked to enter your banking details.

Can I cancel or exchange my order

Should one want to exchange my order they will receive a credit note worth the same value of their previous purchase and will then be able to use that credit note to purchase another item at the store

How do I return my order

We gladly accept returns within 7 days only.

Sign into your account

Find the order in my orders and click return item

Select the item you would like to return indicate the reason then submit

Please ship the parcel to the address of the store

What do I do if my order is damaged

One may return it and damages will be fixed and it will be shipped back to you considering that it has been returned between 1-7 days any return after that will not be accepted.

I received the wrong goods what do I do now

Please contact +2776993975  or email sales@hombakazi.com and we will rectify the issue


How do I take care of certain fabric

Viscose : viscose is delicate therefore we recommend handwashing it with cold or lukewarm water rather machine washing.

Crepe : handwashing

Satin: use cold water chemical –free detergent when washing clothing.

Knit : use a mild detergent

Cotton: wash in cold water or luke warm not extremely hot water as it could shrink the water

Cotton blend: Machine wash on the warm cycle with a detergent of your choice

Chiffon :  Preferably hand wash , use light machine wash

Linen : Normal machine wash